Software Update Required Contact Tesla Service?
Tesla drivers receive lots of alerts from their vehicles informing them about different things, including the state of their vehicle.
One of these alerts is the “Software Update Required – Contact Tesla Service.”
When this notice appears, some automobile features do not function properly or even stop altogether.
What is this alert, and what message does it pass to the owner?
The Software Update Required – Contact Tesla Service alert is a car alert that pops up when a software update is available for your vehicle. It is suggested that you carry out the update as soon as possible, or you could contact the Tesla service on how you can go about it.
Why Does My Display Show Software Update Require? Contact Tesla Service?
Your display screen indicates the need for a software update when it displays this message.
It also informs you that you may contact Tesla Service to notify them that your vehicle is running an outdated version of the vehicle software, and they will advise you on how to upgrade it.
The new software adds extra features to the car to improve the driving experience.
Tesla suggests downloading software upgrades on your car as soon as possible.
Keeping Wi-fi turned on and engaged whenever necessary can ensure the most efficient and secure delivery of software updates.
You must always connect your car to the internet or Wi-fi to enable the update of your car software.
Tesla decides how, when, and where to distribute vehicle updates depending on various parameters specific to each release.
You have control over how frequently and how quickly you receive software updates.
The software update prompt will remain until the update is installed. As soon as a software update becomes available, you must install it.
The vehicle’s warranty does not cover any damage resulting from the failure to download a software update.
Some car functions may become unavailable if updates are not installed, and digital media devices may become incompatible.
Contact Tesla if the touchscreen shows a message suggesting that you had not executed a software update properly.
It is important to note that Tesla model upgrades are released in 30 to 60-day patch cycles.
Sending the updates in batches helps to avoid congestion on Tesla’s servers and keeps software upgrade issues to a smaller group.
The table below highlights some upgraded features that can come with a new Tesla software update.
| Features | Functions |
|---|---|
| Regenerative Braking | Your car can automatically deploy normal brakes for continuous deceleration. |
| Tesla Adaptive Features | Tesla Adaptive Suspension increases ride height in preparation for tough road parts. |
| Seat Belt Improvement | This feature improves your vehicle’s enhanced crash protection. |
How Long Is a Tesla Software Update?
The two most important criteria when downloading from the internet are the speed and quality of your internet connections and the size of the document you’re attempting to download.
Some Tesla software upgrades might take three hours or more to finish depending on your internet access speed.
Large upgrades to the Tesla software can come close to 7GB, which is quite large even with a good Internet connection.
When connected to a very fast wi-fi connection, downloading and installing should take no more than 30 minutes, but this is a best-case scenario for many.
Tesla notes that the downloading and installation stages might take hours if the Internet connection is slow and the target file is huge.
Connecting to home or workplace wi-fi through a router is the ideal approach for many people because it ensures a stable and fast connection.
In this case, any upgrade to the Tesla software would be downloaded and set up within an hour. Another alternative is connecting to public Wi-fi sources.
However, a public Wi-fi source may have numerous concurrent connections while being intrinsically slower or lower in tech level than the setup you paid for at home or work.
If you own the model 3, you must have it parked and always keep Wi-fi turned on and connected whenever feasible to ensure the most efficient and secure transmission of software updates.
Will a Software Update Prevent My Tesla From Starting?
A software update can prevent your Tesla from starting. The update may alter how your car’s computer functions, causing it to fail to start.
The update may modify the way your car’s software runs since the operation of your vehicle was based on a function that existed before the most recent upgrade.
When a new feature is added after an update, the automobile may function differently than before the upgrade.
In a real sense, the upgrade does not prevent the vehicle from starting.
Instead, it’s a temporary problem that the car will resolve within a few seconds of restarting once the software update has been calibrated with the vehicle’s system.
As a result, you won’t have to worry about anything going wrong with your vehicle following the update.
It only takes a second or two to recalibrate everything and get the car back up and running regularly.
If you completed the update, your vehicle should start after rebooting it.
If the car does not start after rebooting, contact the Tesla service facility for additional assistance.
Can I Drive My Tesla During a Software Update?
You cannot drive your Tesla throughout the installation process for safety reasons.
You can drive throughout the download phase. However, if your car loses wi-fi, the download will be interrupted.
Certain software upgrades can be deployed in the background while the vehicle is in Park mode.
The upgrade process will disengage vehicle controls throughout this operation to safeguard your and your passengers’ safety.
When you safely pull over to the side of the road, your Model S or Model X will restart the software update if you cannot finish it while driving.
You can use utilities such as air conditioning and danger lights during this period.
When the update is finished, you will get a message on your touch screen indicating that your car is ready to drive again.
Hit the Restart button on the screen to resume driving and take control once the screen is back in front of you.
You may also restart the update by swiping the touch screen and choosing Redownload from the pop-up menu.
During an upgrade, your vehicle cannot accept a summon request or use other Autopilot functions like Autosteer, Traffic-Aware Cruise Control, or Summon.
You won’t be able to initiate the update remotely when the automobile is already in motion.
For example, your car will halt the download if the Wi-fi signal is weak or a new software update is published while driving.
In such instances, a notice on your screen advises you to pause the download until you can securely park.
Conclusion
Software upgrades are critical for maintaining and increasing your vehicle’s performance.
Tesla releases these updates regularly to fix any vulnerabilities and improve the vehicle’s security and dependability.
As the vehicle, you must ensure that these software updates are deployed on time to avoid the inconvenience of your vehicle misbehaving due to late installation.
