Cadillac XT4 Wireless Charging Not Working (Explained)

The Cadillac wireless charger is so convenient that it keeps your eyes on the road and your hands on the wheel while charging.

Hence, when it malfunctions and fails to work, it’ll cause an agitation because you wouldn’t want to get back to using cables.

This guide will help you understand the reasons behind a non-functioning wireless charger and its solutions.

The problem of having a non-functioning wireless charger in your Cadillac depends on a host of factors. It could be due to a wrong installation on the car dealer’s part or a wrong smartphone positioning on your part. Either way, these factors have solutions to ensure that your wireless charger functions again.

Why Is My Wireless Car Charger Not Working?

Quite a few things can make your car’s wireless charger not function properly.

However, these factors are dependent on each other for the wireless charger of your vehicle to work properly.

To illustrate, if more than one factor causes a malfunction, one solution outside the other won’t solve the issue. 

Here are a couple of reasons that can cause a non-functioning wireless charger.

#1. Poor Installation of the Console

If the console of your Cadillac XT4 is poorly installed, your wireless charger won’t work.

This fact is because most often, the console is a usual location for the wireless charger.

So, in such a case, get your Cadillac to a car dealer to inspect and sort out its console.

#2. Smartphone Compatibility

The wireless charger of your vehicle won’t work on a device that doesn’t have in-built wireless compatibility.

If that is the case, you’d need to get a compatible wireless charging case for your smartphone to connect to the wireless.

#3. Wrong Positioning

If your device isn’t in the right position on the charging pad, it won’t connect properly and hence, won’t charge.

You’ll notice that the shape of the charging pad accommodates the shape of your phone.

So, as long as your device conforms to the shape of the charging pad, it will connect and charge.

If you do that and it still doesn’t charge, remove and revolve it 180 degrees, then place it back and see if it’s charging.

This fact is because the charging coil location varies from phone to phone.

#4. Malfunctioning Infotainment Screen

Even when your device has connected successfully and is charging properly, it won’t give a signal on your infotainment screen.

This issue commonly happens when the infotainment screen malfunctions.

So, check your device‘s screen to see if it’s charging before concluding that the wireless charger is the culprit.

#5. Other Objects on the Charging Pad

It won’t work if there are other objects alone or alongside your smartphone on the charging pad or pocket; it won’t work.

The reason is that the presence of other objects won’t give space for the wireless to detect and connect your phone.

Essentially, these objects could be coins, a watch, or even keys and money.

#6. Smartphone Shift While Driving

Your smartphone can sway from left to right while driving, disrupting the charging, and you won’t even notice.

So, while driving, try to confirm that the phone is in its right position and charging properly. Does Cadillac XT4 Have 3rd-Row Seating?

#7. Smartphone Size

If you use a tablet, it will be too big to fit the charging pad or pocket. Hence, your car’s wireless charger would be unable to detect it.

This case is also the same for a smaller phone or a foldable phone because it won’t fit enough for a connection.

#8. Smartphone’s Operating System

Another important factor in ruling out is the operating system of your smartphone.

This fact is particularly important because some devices can be slow regarding a wireless connection.

So, if your device falls under this category, it might take longer to connect to the wireless.

Hence, if that isn’t properly understood, you might think something is wrong with your Cadillac XT4 wireless charger.

#9. Phone Case

Ensure that you remove the protective case of your smartphone before placing it on the charging pad or pocket.

The reason is that the case masks the wireless compatibility of your phone by not allowing contact between it and the pad.

With these, you’d often notice that the fault isn’t with the wireless but that you aren’t doing the right thing.

How Does the Cadillac Xt4 Wireless Charger Work?

The Cadillac wireless charger works when your car’s ignition is on, and there’s direct contact between your phone and the charging pad.

But, first, your smartphone must have an in-built wireless capability or a compatible wireless charging case.

So, try finding out if your smartphone has this unique feature or get a compatible wireless case.

Moreover, ensure your vehicle has a package that includes wireless charging because this isn’t a standard feature for all Cadillacs.

Now, I’ll show you the possible places you can find the charging pad or pocket of your vehicle.

• In a bin behind the infotainment screen. 
• In a little vertical pocket or bin close to the gear shifter.
• In the back seat.
• At the top of the armrest.
• In front of the console.

Also, you might notice a warning or an orange label on the wireless charging pad.

However, some pads don’t come with this orange label. So, look carefully, as this tag would help you identify the pad’s location.

Also, the wireless charger will take about ten seconds to sense when your device is in the right position. Does The Cadillac XT4 Have Massage Seats?

Hence, ensure that there aren’t other materials between the device and the charging pad or pocket.

How Do You Turn on Wireless Charging on a Cadillac XT4?

Successfully turning on the wireless charger in your Cadillac enables you to charge your smartphone without cables.

Now, I’ll show you how to turn on the wireless charger and effectively charge your phone.

• Turn on the ignition of your Cadillac and set it on either the accessory or retained accessory power mode. You can consult your car’s manual guide for information on how to access these modes.

• Make sure no other objects are on the charging pocket or pad.
• Be certain that your phone supports a wireless charging connection.
• Place your phone on the charging pad while it’s facing up. The charging coils of your device may align differently hence, the need to move it gently until you see a charge icon. Ensure the phone is in line with the charging pad or pocket, or else it won’t charge.
• If it begins to charge, you’ll notice that the charge icon appears on the phone’s graphics in the center screen’s application tray.

What Phones Are Compatible with Cadillac XT4 Wireless Charger?

It is one thing to have a wireless charger in your car and another to have a device that supports it.

Anyhow, phones that are compatible with the wireless charger of your Cadillac XT4 must be devices with the Qi standard.

The iPhone 8 and iPhone X support this feature, so they can charge with your Cadillac’s wireless charger.

Large devices such as the Samsung S8 and iPhone 8 plus would also be too big to charge on the charging pad.

However, the Aircharge range of the wireless charging cases grants iPhone models before iPhone 8 access to the wireless.

In addition, these cases will make them compatible with your Cadillac XT4, which has a Qi charger.

Conclusion

How convenient it is to be able to charge your phone while driving without having to deal with cords and wires.

However, to avoid the issue of a non-functioning wireless charger, ensure your device is compatible with this feature.

Anyhow, locate the charging pad or pocket in your Cadillac and use the manual guide to set your car on the accessory mode.